EXPERTISE-BASED MOVE IN/OUT CLEANING SERVICE IN PHOENIX & SCOTTSDALE
SCOTTSDALE’S LEADING MOVE IN/OUT CLEANING PROS YOU CAN RELY ON
For more than 10 years, Eco Mama Green House Cleaning of Scottsdale has been providing expert move in/out cleaning across Scottsdale, Peoria, Arcadia, Paradise Valley, and all the surrounding areas. This experience in the industry has granted us the ability to design customized approaches that suit the individual needs of our valued customers. We specialize in performing in-depth cleanings using advanced eco-friendly products coupled with modern methods. Our team of qualified and knowledgeable pros undergo stringent background checks and detailed training. This is how we guarantee top-notch results every time you hire us. Reach out to us today!
Why clients love our eco-friendly maid services in Scottsdale & beyond
Customers book our maid services time and time again because of the quality and convenience that we render. Here’s what you can count on if you schedule our efficient housekeeping service in the Scottsdale and Phoenix region:
Competent, insured, and bonded specialists
Stringent vetting process, including background and reference checks
Face-to-face interviews with potential employees
Friendly English-speaking maids
High ratings and positive reviews from clients
Equipped with eco-friendly products
Owned by a proud mother of three
Reclaim your life & get other perks with a helpful cleaning service
If you hire Eco Mama to perform your maid service in Scottsdale, Peoria, Arcadia, Paradise Valley or another nearby community, rest assured that our trained crew will: Remove harmful pathogens, like germs and allergens
Ensure your household’s well-being and peace of mind
Keep your home looking fresh and appealing
Make sure that your space is always freshly scented
Maintain the house in great shape
We take your satisfaction seriously
Complete happiness of our clients is our highest priority. We believe that only by listening to the specific needs and requirements of our customers from the Scottsdale and Phoenix regions, including Arcadia, Paradise Valley, Peoria, Tempe, and Glendale, that we are able to keep improving our move in/out cleaning. Our cleaners will take steps to provide a detailed service that you will be over the moon with. But, if they happen to miss a spot, or if you’re not entirely happy with how a certain area was tidied up, contact us immediately and tell us about it. We will quickly dispatch a maid to your home to take care of the problematic area. We want to see you smiling once we’re done. Reach out to us today!
WHAT OUR CLIENTS ARE SAYING
We had just moved in to our house only two weeks prior to the cleaning but the level of dust that had built up over that short period of time was astonishing ! I was worried then when Nicole alone showed up as a one-man team because I really thought it was going to be too much for one person. But she was so sweet, she assured us that she would put our place in tip top shape in no time! We left her at home to do her thing and returned to a sparkling clean home! I can’t say enough about how pleased I was with Nicole and with her work. I’m definitely a repeat customer
I loved the clean this company did! Tabby is so thorough with everything she does, including double checking while cleaning herself, the house looked great and love the fact it doesn’t smell of strong cleaning products. She is polite and very professional. Will recommend to anyone who asks about cleaning!
I’ve been using Eco Mama Green Clean for several months now. Best decision ever. With two full-time working parents, and two kids under 5 our house needed some TLC. My spouse also agrees – this has given us a peace of mind, given us more time to spend together on the weekend. We love the way the house smells when our team leaves. We have had the best experience with two teams in particular – Terri’s team and Lucia. Terri’s team works quickly together, and always does an amazing job. Lucia has a special eye for little details that I appreciate. I’m very pleased with this service – I do the bi-weekly service. It’s just the base cleaning that I need and we are able to keep up with the other cleaning on our own. THANK YOU!
My sister surprised us with a deep cleaning service upon buying a new home. It was relieving to walk into a freshly clean home and not smell heavy toxic fragrances. The team was detailed and very professional. My neighbor saw their car out front and scheduled them to clean their own house after having trouble finding a reliable service, they have since thanked me many many times because they were so pleased, so cheers to Eco Mama for doing a great job and also helping me make a great impression in my new neighborhood.
FREQUENTLY ASKED QUESTIONS
How do we pay?
We now require a credit card number in our system. This can be securely entered by you and we never have access to it. Cleanings will be charged the day of service.
Can I add a tip?
Tips are always appreciated, never expected. If you would like to treat your hard working cleaning staff to a tip, leaving cash is the most convenient for all. If you would like to add a tip to your credit card transaction, you may do so by logging into your account. If we have already run your card, it will come through as a separate charge
Will I get the same team each cleaning?
Our scheduling coordinator will do her best to assign the same team each clean. Typically, we will have 3-4 people familiar with your home, so that at each visit, there is someone who is familiar with your home and your needs. One of the reasons why our staff come to work for Eco Mama is that we are flexible with scheduling when they need time off due to kids being sick, or an event at school that they may need to attend to, as well as offering sick days and vacation time. We train each team the same, and put them through the same tests upon hiring. If your preferred cleaner or team is not available, our goal is for the result of your cleaning to be the same.
What cleaning products do you use?
We use natural cleaning products. We like to keep our employees safe from the dangers of toxic products as well as our clients. We use baking soda, vinegar, micro fiber cloths, pumice stones, and our very popular Lavender Mint Bliss, which is a locally made natural cleaning product based with the purest distilled essential oils with antibacterial properties, and naturally derived soaps.
Can I buy these amazing products?
Yes! Due to popular demand, we started selling Lavender Mint Bliss in 2013. We sell it online. We can also deliver it at your time of service if we have notice of a week or more.
How much does cleaning cost?
Our estimates are blind estimates based on the average it costs to clean a home similar to yours. We can not guarantee that an estimate given by email, phone, or online will be your exact pricing. If we anticipate the charge to be more based on the condition, we will reach out to you to approve of the additional time and costs needed.
Do you give discounts for referrals?
Yes! As a small business, we LOVE referrals! We will credit your account $25 for each referral you send! If you send us 4 clients that set up regular service, we will give you a free cleaning (up to $200 service).
Why are your prices higher than other companies?
While we are not the cheapest, we are not the most expensive either. Our prices tend to be on the higher side due to the quality of our staff and products. We pride ourselves on being a great employer and pay our teams a livable wage, drive time between jobs, mileage, bonuses for great work, paid sick time, earned vacation time, and Holiday bonuses. We are also fully licensed and insured. We do hire our staff as employees and pay employee taxes vs independent contractors (unlike some companies) so that we are able to train them properly and ensure that you have a great experience.
Am I able to create a custom cleaning list?
Yes! We are able to build a custom clean based on your needs or budget.
Are we in good hands with Eco Mama?
Eco Mama is fully licensed and insured. We also follow an extensive hiring process, background check our employees, and hire employees that have been recommended to us. The majority of our employees are moms that love to clean and are thrilled to have employment that works around school schedules.
What happens if I have to cancel or reschedule?
We know that things happen from time to time and cancellations and changes may occur. Eco Mama requests cancellations for a scheduled service be cancelled/rescheduled the week prior to your scheduled service. Cancelations MUST be 48 hours in advance. To cancel a Monday service, we will need to be notified on Friday at the latest. Any cancelations with less than 48 hours notice, will be charged a $50 fee. We do not guarantee that we can reschedule within the same week or week following. If service is cancelled last minute or our team members show up for a job and no one is home and no key or code to your home is provided you will be charged for a full service cleaning.
Do you bring your own supplies?
Yes, we provide everything needed. If you prefer us use something of yours, please let us know.
What happens if I want extra services?
Extra services requested are welcomed, although please understand that we need to be notified prior to your scheduled service as to what the extra services you would like to have done. There are extra costs associated with some extra services, so please make sure you ask for the cost prior to having the work done. We also need to schedule appropriately depending on the tasks to allow our cleaners more time to complete them and get to their next jobs.
How do you handle pets?
While most of our cleaners are animal lovers, we do ask that you respect any one that may feel a little threatened by a particular animal. For example, a dog that might bark or growl and follow them around, might make the them feel uneasy or uncomfortable. If this happens we ask that those dogs be put outside, crated or in a room with a closed door until the job is completed. Also please disclose if you have pets so we do not send someone who is allergic.
Dogs and Cats have a tendency to have accidents and/or get sick from time to time. Animal/Pet messes are the client’s responsibility unless requested and extra charges are applied to final invoice. Cost for this service is $20.00 per mess.
Understanding that your Pet sheds hair and may have access to all areas of your home is important. Once the cleaners have cleaned a room, vacuumed and mopped floors, we are not responsible for your pets going into that room shedding more hair or making a mess after they have cleaned and left that room. We do not touch cat litter.
Eco Mama staff do not carry ladders. If a ladder is required to complete your cleaning, please let us know, and have it ready for the staff. Staff are not permitted to climb more than 4 feet off the ground.
BROKEN/DAMAGE TO ITEMS:
While we do realize that some homes have decorative items that we clean/dust, accidents do happen. If our cleaners accidentally drop and break an item in your home, we will do what we can to either fix the item, or replace it. If we are unable to replace an item we will pay for the value of the item, receipts or documentation of the value may be required prior to payment.
We are not responsible for items that are not hung and secured properly on the walls, as we do dust wall art, or items that may be placed precariously and are susceptible to falling with the slightest touch. Blinds and other items in windows can get brittle and sun damage can occur. We will not be responsible for broken vertical or horizontal blinds that may be brittle, aged and susceptible to easy breakage. If we find that your blinds are in this condition the cleaners will opt not to clean them and you will be informed either by a note or an email from us, or verbally if you are at home.
During your maintenance schedule Eco Mama encourages feedback from their clients to let us know how we are doing. We can only improve on our services if we know what areas need improving. So we encourage and welcome your comments. Email: email@example.com.
Your satisfaction is very important to us. If you do have any problems with the service from our cleaners we need to hear from you within 24 hours of service in order to guarantee our work. We will send cleaners out to your home within 24 to 48 hours to re-clean the areas that were not cleaned to your satisfaction.